Question 1

Does Guardrisk Insurance cover wheel repairs?

Accepted Answer

Yes, Guardrisk Insurance covers wheel repairs when the damage is caused by an insured event such as accidents, pothole impacts, or collision damage. Normal wear and tear or cosmetic refurbishment without underlying damage is typically not covered.

Question 2

How long does the claims process take?

Accepted Answer

Once you've logged your claim with Guardrisk Insurance and received authorization, most wheel repairs are completed within 24-48 hours. The total time from claim to completion depends on how quickly Guardrisk Insurance processes and approves your claim.

Question 3

Do I need to pay upfront for repairs?

Accepted Answer

No, we offer direct billing with Guardrisk Insurance for approved claims. You only need to pay your policy excess amount. We handle all the paperwork and billing directly with Guardrisk Insurance.

Question 4

What documents do I need for my claim?

Accepted Answer

You'll need your Guardrisk Insurance policy number, claim reference number, driver's license, vehicle registration, and photos of the damage. If the incident involved another party or required a police report, bring that documentation as well.

Question 5

Can I choose Speedline as my repairer?

Accepted Answer

Yes, Speedline is an approved repair center for Guardrisk Insurance. You can specify us as your preferred repairer when logging your claim, or contact us directly and we'll coordinate with Guardrisk Insurance on your behalf.

Question 6

What types of wheel damage are covered?

Accepted Answer

Guardrisk Insurance typically covers accidental damage including curb rash, pothole damage, impact damage, structural cracks, and bent or buckled wheels. Coverage depends on your specific policy terms and the cause of the damage.

Question 7

Is there a warranty on insurance repairs?

Accepted Answer

Yes, all our wheel repairs come with a lifetime workmanship guarantee, regardless of whether it's an insurance claim or private repair. We stand behind the quality of our work.

Question 8

What if my claim is rejected?

Accepted Answer

If Guardrisk Insurance rejects your claim, we can still repair your wheels at competitive rates. We'll provide you with a detailed quote and discuss payment options. Many customers choose to proceed with repairs even if insurance doesn't cover them.

Wheel Repairs (Guardrisk Underwritten Policies)

Wheel Coverage (Guardrisk Policies - Check Provider Policy)

What's Covered

Exclusions

Claims Process (Guardrisk Policies via Intermediary)

Contact Your Broker/UMA/Scheme Provider

They Log Claim (Guardrisk Underlying)

Obtain Claim Reference (from Provider)

Speedline Assessment & Quote

Approval via Provider/Guardrisk

Repair Post-Approval

Guardrisk Underwritten Policy Wheel Damage?

Phone

Email

Hours

Guardrisk Insurance Insurance Claims FAQs

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